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Commercial operations, run for you.

Recover revenue from customers your team can't cover.

Strives runs reactivation, personalised offers and follow-ups from your ERP history, under your commercial rules. Your team approves every message.

Approval board

The draft and the offer arrive on a board. Your account manager edits, approves or rejects in one click. Nothing is sent without that recorded approval.

What lands on an account manager's desk, with a sample account and sample products. Prices are demonstration values.

Approval boardDemonstration data
Account
Dental practice, Rijeka (sample)
Last order
14 months ago
History
3 years, 41 orders, mostly chairside consumables
Contact
Practice owner, on file from past orders
  • Reorder cycle for composite restoratives has passed twice without an order.From the account's own purchase rhythm
  • Buys equipment and lab consumables elsewhere, judging by the mix.From the category gaps against similar accounts
  • No opt-out, no open complaint, contact still valid.Checked before anything is drafted

Most of your customer base is nobody's job.

  • Too many to work by hand

    A distributor with 2,000 to 50,000 accounts has a sales team that can personally look after a few hundred of them. Everyone else orders when they remember to, or orders elsewhere.

  • Mass email makes it worse

    Generic campaigns to customers you already won read as spam, trigger opt-outs and spend the goodwill a real relationship built.

  • CRM win-back is a checkbox

    A reminder flag does not answer the questions that matter: what does this customer need now, who decides, what offer, in what tone.

One account manager covers about 50 accounts. The rest wait.

Illustrative. The coverage figure is a Strives estimate from distributor field practice; proportions are not from a customer dataset.

Who it fits

The first service is dormant-account reactivation and upsell for B2B distributors. It works best where these four things are true.

Who is involved on your side

  • Owner or commercial director sponsors the pilot and reads the weekly readout
  • Head of inside sales owns the approval board day to day
  • Your ERP consultant or integrator provides the export; we have templates for common systems

Not a fit: project or tender business, one-off capital goods, fewer than about 1,500 accounts, or anyone who wants purchased lists or cold email under their brand.

  • Thousands of accounts, a handful of people

    2,000 to 50,000 customer accounts on the ERP and a sales team whose attention goes to the largest ones.

  • Repeat consumables

    Products customers reorder on a rhythm: dental, medical, veterinary and laboratory supply first; industrial MRO, electrical, HVAC and plumbing, foodservice wholesale, packaging and automotive aftermarket next.

  • Order history you can export

    Three years of order lines with product, price, discount and VAT, plus a contact per account. A CSV export is enough; there is no CRM project.

  • Croatia today

    Drafting in Croatian, German and English.

How we start

Four steps. A decision on your own numbers in about fourteen weeks.

  1. Week 0 to 1

    Diagnostic

    You send an anonymised ERP export: accounts, last order date, revenue. We return one page: how many accounts are silent, what they used to buy, what that is worth, and which segment to start with.

  2. Week 1 to 2

    Demo on your data

    One of your real accounts, anonymised, worked live: enriched, scored, offered under sample rules, drafted in your language, on the approval board.

  3. Week 2 to 14

    Paid pilot on one segment

    Your rules configured with you in the first week; drafts on the board from the second. Your account managers approve, a control segment is set aside, and you get a weekly readout.

  4. Week 14

    Decide on the report

    Activated accounts, revenue and reply rates for the pilot segment against the control segment. If it worked, we continue. If not, you keep the report and owe nothing more.

Start with your own numbers.

Send an anonymised ERP export and get a one-page diagnostic in five working days: how many accounts are silent, what that is worth, and where a pilot would start.